PROCEDURES AND TERMS & CONDITIONS
We have a fully dedicated bilingual staff that speaks English and Urdu and can provide you support in explaining the process, assisting you in submitting your application, providing you update on your application and status. Whatever type of service you choose, we value your custom and valuable feedback.
- Check the required document list on our website for your specific application.
- Gather the required documents and fill out the form on our website.
- Our representative will reach out to you.
- Send your details and documents to us via email info@nadra-online.co.uk or send us pictures through WhatsApp 07867860208.
- Give fingerprints by using the ink pad provided to you and sign on the form.
- Put the form back in the enclosed pre-paid envelope and send it back to us.
- Your card will be delivered to your home address within your chosen service after the documents have been processed.
Fingerprint Form Submission
- Ensure all information is written in BLOCK letters using black ink
- Use Black ink pad to take fingerprint impressions
- Enter data within the boundaries of the designated field or block
- Complete all required fields (if any field left blank, the fingerprint form may be immediately rejected)
- The form must be scanned at 600dpi in greyscale
Fingerprint Form Guidelines
- Do not roll the finger for taking fingerprints
- Do not use highlighters on fingerprint form
- Do not enter data or labels within ‘Leave Blank’ areas

OUR TERMS & CONDITIONS
- Once the application has started, card fees are non-refundable.
- We can advise on card processing and the delivery time as per NADRA, but we are not responsible if they take longer. The time mentioned on their website is the minimum time that it takes to process the application. It may take longer than that.
- Processing time applies after the fingerprints have been submitted.
- Basic supporting documents as per specified by NADRA, have to be submitted. However, in some cases more documentation is required. The client is responsible to provide that.
- We are not responsible for deferral or rejection of the application.
- This is a Pakistani Service operating from Pakistan. It’s not at par with British Service.
- Nadra checks your (and your family’s) record in their database. They sometimes require more documents for verification checks based on that.
- We are not responsible for any travel arrangements made before obtaining your card.
